SUPPORT

FREQUENLTY ASKED QUESTION

  1. Use a multimeter to measure the actual battery voltage and compare it with the battery voltage displayed on the BTS to check if the sampling values are consistent.
  2. If the sampling values and actual values are not equal, use the method of "exchanging sampling lines with adjacent channels" to determine if the issue is with the DC board or the wiring. If it’s a wiring issue, check if the voltage sampling lines are misconnected, disconnected, or poorly connected.
  3. If the sampling values and actual values are equal, check if the steps set in the upper computer are reasonable and whether the overvoltage occurs right at the start of the step or at a certain point during the step.
  4. Inspect the corresponding battery for obvious bulging, damage, or other abnormalities. If any issues are found, take necessary safety measures.
  5. If the battery and voltage sampling lines are all normal, confirm the issue is with the DC board and replace it.

Sinexcel's Milliampere-Level Precision Test System is engineered for ultra-precise measurement of low currents. Ideal for applications requiring high accuracy in microcurrent detection, this system guarantees exceptional performance in challenging environments.

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Tel : +86 020 31239309/37413516
Address:Building 2, No. 34, Xialiang Shakenghe Road, Baiyun District, Guangzhou, China